Shipping & Delivery Policy

Orders placed in India are catered to by safe and reliable courier companies or speed post only.

Delivery Time :

Items that are in stock and show as “Ready To Ship”  on the website are dispatched in 48 hours of receiving the orders. These orders reach their destination anywhere in India in a span of 3 to 7 business days. Tracking information is shared with the customer for easy tracking.

The shipping time for custom orders would however be longer and the same is clearly reflected on the product page which a customer can take note of at the time or ordering. We would keep you posted about the approximate delivery date post ordering as well. These delivery times are subject to the item you ordered and the corresponding scope of work.

We are not liable for any delays in delivery by the courier company/postal authorities but will help you track down a package through our partner courier services.

Cash On Delivery :

We do not offer Cash On Delivery facility at present and orders can only be placed with prepaid payment options.

International Orders:

  • We ship across the globe via reputed courier partners
  • For International Orders, you can easily pay via PayPal (available under Wallets). You can also pay through Bank Transfer by reaching out to us. We charge International Shipping based on your location and order.
  • Shipping charges are automatically added to your order at the time of checkout.
  • No cancellation requests are accepted once the order is placed.
  • We usually dispatch the products within 2-4 working days.
  • For any other queries, please email us on shopaprilmoon@gmail.com and one of our team members will get in touch with you within 24 hours.
  • No exchange / return is applicable on international orders. Please feel free to reach out on email, whatsapp or calls for any customisation requests or order clarification.

Please note*April Moon or our courier partner is not liable to get your orders cleared from customs or any such duties that may be levied on the arrival of orders in your country. The duties, if any, are to be borne by the recipient. Once the duties are paid by you our courier partner would deliver the order on the address provided by you.